All returns must be accompanied by an approved RMA from FS. Please confirm orders receipt and delivered through Order History before starting a return, and then follow the below steps to process the refunds, exchanges, or repairs accordingly.
Starting a Displaysell Return FAQs
Can I start a return from the order record alone?
Check the delivery status in your order history, then contact Displaysell Support with the order and item details. A shipment back to Displaysell needs an approved Displaysell RMA. Follow the instructions issued for the specific return.
How should I identify the units if only part of the shipment has an issue?
Provide the affected quantities, part numbers and any visible revision or serial labels. Add photos if the defect or label can be shown. Compare the affected units with those listed on the approved RMA before packing.
What if I cannot find the order in my account?
Contact Support with the purchase order or invoice reference and the buyer details used for the order. Include the model and affected quantity so the team can help identify the purchase and confirm the next step.
