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  • Once your returns are approved

    Once your returns are approved

    Once your returns are approved, you will get an RMA form to process the return. The RMA form will instruct you to return the items accordingly.

  • To apply for refunds or exchanges

    To apply for refunds or exchanges

    To apply for refunds or exchanges, the return request should be submitted within 30 days of the delivery date. For products that are eligible for repair, repair request should be submitted within the warranty period to enjoy repairs. In case the warranty period expires, repairs can still be offered but a certain fee will be…

  • All returns must be accompanied

    All returns must be accompanied

    All returns must be accompanied by an approved RMA from FS. Please confirm orders receipt and delivered through Order History before starting a return, and then follow the below steps to process the refunds, exchanges, or repairs accordingly.

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